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Services 

  • Administrative support

  • Data Entry

  • Database Management

  • Social Media Management

  • Transcription

  • Email Management

Image by Sincerely Media

Administrative Support

  • Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

  • Providing real-time scheduling support by booking appointments and preventing conflicts.

  • Screening phone calls and routing callers to the appropriate party.

  • Using computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.

  • Anticipate the needs of others in order to ensure their seamless and positive experience.

Image by Scott Graham

Data Entry

  • Preparing and sorting documents for data entry

  • Entering data into database software and checking to ensure the accuracy of the data that has been inputted

  • Resolving discrepancies in information and obtaining further information for incomplete documents

  • Creating data backups as part of a contingency plan

  • Testing new database systems and software updates

Image by Emile Perron

Data Management

• Data protection and control
• Collecting and analyzing data
• Interpreting data by means of various methodologies
•  Evaluating and drafting reports concerning data findings
•  Managing resources
• Working on projects
• Dealing with queries
• Implementing quality control procedures and guidelines
 

Typing

Social Media Management

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  • Work with brand to create and implement social media strategies monthly

  • Ensure brand consistency in copy through tone, voice and terminology

  • Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience

  • Create actionable plans to both grow and maintain followers through popular social media platforms such as Twitter, Facebook, Pinterest, YouTube and LinkedIn

  • Ensure progress on all platforms by using analytical tools such as Google Analytics and others

  • Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives

Image by Jason Leung

Transcription

  • Understanding client specifications and noting any formatting or notation requests prior to completing the transcription.

  • Completing transcriptions in a timely manner and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.

  • Adhering to all confidential guidelines and respecting sensitive information.

  • Showing up on time for scheduled meetings and court proceedings.

  • Communicating with the client or supervisor when there are issues.

  • Keeping typing skills sharp by completing regular typing drills.

Image by Austin Distel

Email Management

  • Identify target audience and grow our email list

  • Design and implement direct email marketing campaigns

  • Proofread emails for clarity, grammar and spelling

  • Ensure mobile-friendly email templates

  • Write newsletters including all company updates

  • Upgrade our email templates using graphics, personalization and advanced features

  • Ensure prompt and accurate communication with clients via email to minimize unsubscribes

  • Create email databases for lead generation

  • Analyze campaign performance and suggest improvements

  • Report on sales revenue generated from email marketing efforts

  • Ensure emails follow industry policies and best practices

Image by Charles Forerunner
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